Privacy Policy
Last updated: January 1, 2025
Introduction
24/7 Car Key London ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.
Information We Collect
Personal Information
We collect information you provide directly to us when you:
This may include your name, phone number, email address, location, and vehicle details.
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- • IP address and location data
- • Browser type and version
- • Pages viewed and time spent on site
- • Referring website or search terms
- • Device information and screen resolution
- • Cookies and similar tracking technologies
Emergency Service Information
When you contact us for emergency services, we may collect:
- • Your precise location for service dispatch
- • Vehicle make, model, and year
- • Nature of the emergency (locked out, lost keys, etc.)
- • Call recordings for quality and training purposes
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- • Provide emergency car key services
- • Respond to service requests
- • Dispatch technicians to your location
- • Process payments
Communication
- • Send service confirmations
- • Provide customer support
- • Send promotional offers (with consent)
- • Notify you of service updates
Website Improvement
- • Analyze website usage patterns
- • Improve user experience
- • Optimize content and features
- • Fix technical issues
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud
- • Resolve disputes
- • Enforce our terms of service
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: 0204 636 7033
- Email: privacy@247carkeylondon.com
- Website: https://247carkeylondon.com/contact
© 2025 24/7 Car Key London. All rights reserved.